Customer Service – (518) 885-6781
Monday to Friday – 8 a.m.-6 p.m.
Saturday – 9 a.m.-Noon
During non-business hours, please leave a private and secure message and a bank representative will answer your call on the next business day.
Ballston Spa National Bank
P.O. Box 70
Ballston Spa, NY 12020
Use our Secure Email to send BSNB secure and private questions or comments.
Visit any of our convenient locations in and around the capital region.
LOST OR STOLEN CARDS:
To report a lost or stolen card during business hours, please call: (518) 885-6781
If you need to report a lost or stolen card during non-business hours, please call: 1-800-500-1044
Automated customer service center available 24 hours a day, 7 days a week – (518) 885-6782
Please see our Frequently Asked Questions (FAQs) for information on general banking, online banking and bill pay, mobile banking, debit cards and more.