Call:

Customer Service – (518) 885-6781
Representatives Available:
Monday to Friday – 8 a.m.-6 p.m.
Saturday – 9 a.m.-3 p.m.

During non-business hours, please leave a private and secure message and a bank representative will answer your call on the next business day.

Write:

Ballston Spa National Bank
P.O. Box 70
Ballston Spa, NY 12020

Email:

Use our Secure Email to send BSNB secure and private questions or comments.

Visit:

Visit any of our convenient locations in and around the capital region. 

Additional Help

LOST OR STOLEN CARDS:
To report a lost or stolen card during business hours, please call: (518) 885-6781
If you need to report a lost or stolen card during non-business hours, please call: 1-800-500-1044

BANKLINK24:
Automated customer service center available 24 hours a day, 7 days a week – (518) 885-6782

Please see our Frequently Asked Questions (FAQs) for information on general banking, online banking and bill pay, mobile banking, debit cards and more.