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Featured COVID-19 Communications

Branch Hours and Safety Information

  • All BSNB locations are currently open.
  • Throughout the pandemic, BSNB has placed a high priority on ensuring the health and safety of customers and staff while serving and supporting the needs of the community.
  • As conditions change, some locations may temporarily close or offer drive thru service only. Please check our website frequently for updates.

Assistance for Small Businesses - Paycheck Protection Program

The Paycheck Protection Program (PPP) was designed to provide small businesses with the resources they need to maintain payroll and cover applicable overhead during the COVID-19 pandemic. Funding for new PPP loans has been depleted and BSNB can no longer accept applications. If you have previously applied and have questions about your application, an existing PPP loan, or loan forgiveness, please visit our Paycheck Protection Page.

Help for financial hardship

To assist customers who are experiencing financial hardship as a result of illness or loss of income related to COVID-19, BSNB is offering payment relief on residential mortgages, auto and personal loans, and home equity lines of credit. Please call our dedicated hotline at 518-363-8421 between 9:00am-5:00pm, Monday – Friday, for more information.


Stay connected and in control of your accounts from virtually anywhere: